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Shipping Information

SHIPPING

All orders placed Monday-Thursday before 2 PM (EST) will begin processing and ship within 24 hours*, pending availability and credit card authorization. All orders placed Friday, Saturday or Sunday will begin processing, but not ship until the following Monday.

*Holidays excluded.

Shopflexi.com will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.

Shopflexi.com uses USPS/Fedex/UPS for delivery.

*DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS.

Once your order has shipped, you will receive an email confirmation that will include the tracking number for your package.

If you decide to refuse any shipments from ShopFlexi.com, you are responsible for both the original shipping cost incurred and the cost of returning the package to us. This amount will be subtracted from your merchandise refund.

TAX

Orders shipped within Texas will be charged sales tax.

 

CUSTOMER SERVICE

Our customer service team is here to help you with your questions or concerns.  Our goal is to bring you a level of service and quality product that satisfies your expectations.

Office hours: Monday – Friday  9am – 5pm CST

Phone: (940) 600-1800

Please send your return or exchange to:

When shipping back returns or exchanges please do not place tape or labels directly on the shoe box.  Returns and Exchanges must be received in original condition.

RETURN ADDRESS:
Flexi.shoes
753 Winding Oak Bend
Lake Dallas, TX 75065
Customerservice@shopflexi.com

Phone: (940) 600-1800